As a trusted education provider, CSM Academy has a fair and reasonable refund policy for any payment made. We have close-loop feedback and complaint management system to gather, address all feedback and complaints.
Some of the service standards we uphold include:
|Type of Requests / Services
|The refunds made will be within seven (7) working days after notifying the student.
|Feedback & Complaint Resolution
|To be resolved within 21 working days.
|Release of exam results
|To be released not more than 3 months from date of exam.
|Within seven days upon result released (for in-house courses) and Refer to University Website for appeal policy.
DISCOVER A BETTER YOU.
Take a leap into one of the most rewarding industries and help change people’s lives. Begin your journey today by applying to any of our world-class courses!