Diploma in Healthcare Service Management

Graduate Certificate in Mental Health by Edith Cowan University

Edith Cowan University – Australia
Established in 1991, ECU has grown rapidly into a quality university with excellent student satisfaction and internationally recognised research. Students and graduates at ECU are amongst the best in the world, with many fulfilling crucial roles in our society. Their outstanding achievements have been recognised throughout Australia and internationally through awards, grants, scholarships and prizes. ECU makes Top 10 in fresh ranking of Australian universities in 2023.

COURSE INFORMATION

Within a country’s Healthcare Organisation, the key excellence in service quality falls greatly in the various services provided which encompasses exclusive care for our community. Services being run operate smoothly and efficiently. This is only possible with a team of health care personnel in the services sector, apart from medical practitioners, nurses, and other allied personnel on board in the provision of care for our community.

The Diploma in Health Services Management prepares you for a career as a management professional. You will gain a firm understanding of major healthcare practices, operations psycho social and financial aspects, life skills and a tinge of health Ethics and Service Quality. Further, the course investigates the role of Artificial Intelligence (AI) in health care.

Having been equipped with extensive hands-on training, you will gain the confidence to manage core aspects of healthcare continuum ranging from primary to acute to community intermediate and long term-based care.

Join us into this specially crafted course, DHSM course that will groom you to be a well-rounded health service manager and provider 

There are 8 modules to be completed, from which 2 modules will be face-to-face and 6 modules will be done online via Moodle. 

8 months 

Blended learning, 70% Online, 30% Face-to-face 

Assignments, assessment tasks, portfolios, practicals.

Note: In case students fail the main examination of a particular module, they are allowed to sit for ‘One’ supplement assessment with payment of the appropriate fee*. Students are to re-take the module, shall they fail the supplementary assessment. Modules are independent of each other.

* Refer to Miscellaneous Fees

Students must complete and pass all 8 modules and attend externship to be awarded Diploma in Healthcare Service Management by: International students must achieve an attendance of 90% in any month of the course.

CSM Academy International, Singapore 

  1. Health Wellness and Psychology: This course provides a comprehensive exploration of the interconnected aspects of health, wellness, and psychology. Through a multidisciplinary approach, students will gain a deep understanding of the factors that influence physical and mental well-being, fostering personal growth and the development of skills.
  2. Community and Social Care: This course is designed to provide students with a comprehensive understanding of the principles, practices, and challenges within the field of community and social care. Students will explore key concepts, theories, and ethical considerations related to providing support and services to individuals and communities in need.
  3. Healthcare Systems & Operations This course provides an in-depth examination of healthcare systems and their operational aspects. Students will explore the intricacies of healthcare delivery, management, and optimization within various healthcare settings. Through a combination of theoretical knowledge and practical applications, this course equips students with the skills and insights needed to navigate the complex landscape of healthcare operations. This comprehensive course explores the intersection of healthcare systems, operations, and artificial intelligence (AI) within the context of Singapore’s healthcare landscape such as automating the task, analysis patient data sets and automate administrative tasks such as pre-authorising insurance, follow up on unpaid bills and analyse data to alert users and their healthcare professionals on potential health issues and risks.
  4. Critical Thinking and Problem-Solving Skills This course is designed to equip healthcare professionals with the essential skills of critical thinking and problem-solving in the complex and dynamic healthcare environment. Through case studies, practical exercises, and discussions, students will develop the ability to analyze healthcare challenges, make informed decisions, and implement effective solutions while considering ethical, patient-centered, and evidence-based perspectives.
  5. Life Skills for Health services management This course is designed to equip aspiring and current healthcare services managers with essential life skills needed to excel in the dynamic and demanding field of healthcare administration. Participants will develop a comprehensive skill set that includes effective communication, time management, leadership, emotional intelligence, and resilience, empowering them to lead healthcare teams and organizations effectively.
  6. Healthcare Finance This course provides a comprehensive understanding of the financial aspects of the healthcare industry, focusing on healthcare financing, reimbursement systems, and the economic forces that shape the provision of healthcare services. Students will explore the complexities of healthcare economics, insurance, and funding models to make informed decisions and contribute effectively to the financial sustainability of healthcare organizations.
  7. Health Ethics and Law This specialized course provides an in-depth exploration of the ethical and legal frameworks that govern healthcare practices and policies in Singapore. Participants will gain a profound understanding of Singapore’s unique healthcare landscape, examining critical issues such as patient rights, healthcare decision-making, cultural considerations, and legal obligations. Through case studies and discussions, students will develop the knowledge and skills necessary to navigate ethical and legal challenges specific to the Singaporean healthcare context.
  8. Service Quality and Professional Etiquette This course focuses on the critical aspects of providing high-quality healthcare services while upholding the highest standards of professionalism and etiquette. Students will develop the skills and knowledge needed to deliver patient-centered care, maintain ethical conduct, and enhance the patient experience in healthcare settings. The course also emphasizes effective communication, teamwork, and cultural competence as essential components of service quality.

This diploma program equips individuals with the knowledge and skills needed to effectively manage healthcare facilities and services. Upon completion of this course, you can work as a

  • Healthcare Administrator/Manager
  • Medical Practice Manager
  • Public Health Administrator
  • Health Policy Analyst
  • Jobs related to Managing the Healthcare Services. 

Min “A” level or equivalent

English requirement

  • GCE ‘A’ Level pass in English or equivalent.

Local Students

International Students

Application Fees

Application Fees are non-refundable and non-transferable.

$50

$600

Course Fees Per Module

The fees required for each module.

$900

$1,200

Full Course Fees

The full fees for 8 Modules

$7,200

$9,600

  • Above amounts are in Singapore Dollars, and are exclusive of GST.
  • Application Fees refer to the price that the student pays the school for the sole purpose of processing the application and admission requirements.
  • Local Student refers to Singaporean Citizens, Permanent Residents, Employment Pass or Dependant Pass Holders.
  • For course fee refunds policy, please refer to the Student Handbook.

Application Fees

Application Fees are non-refundable and non-transferable.

Local Students

$50

International Students​

$600

Course Fees Per Module

The fees required for each module.

Local Students

$900

International Students​

$1,200

Full Course Fees

The full fees for 8 Modules

Local Students

$7,200

International Students​

$9,600

  • Above prices are in Singapore Dollars, and the amounts are before GST.
  • Local student refers to Singaporeans, Permanent Residents, Employment Pass or Dependant Pass Holders.

Insurance Fees

Fee Protection Scheme
  • Under Edutrust Certificate Scheme stipulated by Committee for Private Education (CPE), the student’s fee must be protected.
  • Serves to protect students’ paid fees.
  • Subject to prevailing market rate

Medical Insurance Fee
  • Subject to prevailing market rate
  • Local and International Students are to purchase medical insurance valid throughout their course of studies with CSM Academy International.
  • Local Students (Singaporeans, Permanent Residents & Non-student’s Pass Holders) may opt-out of this scheme if they can provide proof of adequate medical insurance coverage in Singapore.

Payments

  • All Payments of fees are in Singapore Dollars.
  • Amounts presented above are exclusive of Goods and Services Tax (GST)

Payment Methods

Cheque
Telegraphic Transfer
NETS
PayNow

To begin your application process, please click the Apply Now! button below, or find the application form found on this page.

Documents
Please prepare screenshots, scans, or digital copies of your personal documents as they may be required to be uploaded to the application form, such as your NRIC, Working Pass, Student Pass, Passport, Diploma, Certificate or Transcript of Records (where they apply), etc. 

Application Fees
Your application fee for this course must be paid prior to submission of the form. Payment details will appear as you go through with the application form. Application Fees are non-refundable.

After Submission
A representative from CSM Academy International will contact you shortly after submission to assist you further into the application process. 

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