Certificate in Hospitality Services

This course is designed to provide students with a basic foundation for further studies towards a career in the Hospitality Industry.

There are total 3 modules in total, modules are designed to address key areas for students entering the hospitality industry and are a mix of both theoretical and practical skills. The qualification also acts as a progression route towards the Diploma in Tourism & Hospitality Management in future.

Course Duration

Full time: 3 months
Part time: 4 months

Course Structure

There are a total of 3 modules have to be completed and passed for the award of the Certificate in Hospitality Services.

Course Module and Synopsis

Module 1:  Food & Beverage Services

This module seeks to equip the students to recognize the various types of Food and Beverage products available and its various service styles available in the hospitality industry.  Student will gain the basic theoretical and practical experience in our training centre.

 

Module 2:  Customer Services

In this module, students will learn the basic skills and knowledge required to manage customer service quality in the workplace within the hospitality context. It focuses on the need to develop pro-active approaches to service quality issues with some strategic focus.

 

Module 3:  Housekeeping Operations

This unit deals with the skills and knowledge required to provide a range of general housekeeping services to guests. It also deals with basic skills and knowledge required by housekeeping attendants to prepare rooms for guests in a commercial accommodation establishment. It also deals with the skills and knowledge required to work in an on-premises’ laundry in a commercial accommodation establishment. It deals with the skills and knowledge required to provide specialist valet/butler services in a commercial accommodation establishment.


This course is designed to provide students with a basic foundation for further studies towards a career in the Hospitality Industry. There are total 3 modules in total, modules are designed to address key areas for students entering the hospitality industry and are a mix of both theoretical and practical skills. The qualification also acts as a progression route towards the Diploma in Tourism & Hospitality Management in future

Delivery Mode

The course is delivered face-to-face, in classroom mode.

Course Commencement

January, April, July and October

Assessment Methodology

Assessments/Exams are conducted after every module.

Assignments, assessment tasks.

Note:
In case students fail the main examination of a particular module, they are allowed to sit for ‘One’ supplement assessment with payment of the appropriate fee*. Students are to re-take the module, shall they fail the supplementary assessment. Modules are independent of each other.
* Refer to Miscellaneous Fees

Graduation Requirements and Awards

Students must complete and pass all 3 modules to be awarded the Certificate in Design Thinking will be conferred by the CSM Academy International Pte Ltd.
Local students must achieve an attendance of 75% and international students must achieve an attendance of 90% in any month of the course.

Entry Requirement

Obtained at least a C6 at GCE N levels in any subjects or equivalent. NITEC in any disciplines.

English Requirement

At least a C6 at GCE N level or Academic IELTS 4.5 or equivalent.

Application Fee (Non-Refundable and non-transferrable)

International student: S$600 (before GST)
Local student: S$50 (before GST)*

*Local student refers to Singaporeans/PRs/Employment Pass/Dependant pass holders

Course Fee

For local students: S$ 4,500.00 (before GST)
For International students: S$ 6,000 (before GST)

Insurance Fees

  • Fee Protection Scheme***: Subject to prevailing market rate
  • Medical Insurance Fee****: Subject to prevailing market rate

***The Fee Protection Scheme (FPS) serves to protect students’ paid fees.
****It is compulsory for all local and international students to purchase medical insurance which is valid throughout their course of studies with the CSM Academy International. Local students (Singaporeans, PRs & Non-student’s Pass holders) may opt-out for this scheme if they can provide the proof of adequate medical insurance coverage in Singapore.

Note:

  • Payment of fees is in Singapore Dollars.
  • Payment method only by Cheque/ Nets/ Telegraphic Transfer

HOW TO APPLY

Please contact us on how to guide you for the online Application via MyCSM portal.

The following documents are to be submitted:

• Passport / Birth Certificate / NRIC

• Certificate of Registration issued by SNB

• Current Practising Certificate Card issued by SNB

• Diploma in Nursing, Certificate & Transcript

• Advanced Diploma in Nursing, Certificate and Transcript (where applicable)

• English Language Competency Certificates

• A digital passport-sized photograph

• Application Fee

After your documents are ready, you can click on the link below to apply:

https://portal.csmacademy.org 

International Students

Step 1 – Fill up the following forms:

  • Application Form – CSM Academy International
  • Matriculation Form
  • ICA Form 16 and Form V36 (complete in English and duly signed by applicant)

Step 2 – Attach the following documents:

 

  • A copy of passport-size photographs with white background
  • A copy of passport (must have at least 1 year validity)
  • A copy of birth certificate
  • Notarised/Certified true copies of all your educational transcripts and completion certificates
  • Proof of English Proficiency; either IELTS/TOEFL score sheet or equivalent qualification (if applicable)
  • Resume or Letter from employer certifying period of employment (if applicable)
  • Bank balance to show a minimum of S$30,000 for students from visa-required countries (China, India etc)
  • Application fee (non-transferable and non-refundable):
  • Payment mode:
    • Via Paypal
    • Via Demand Draft / Cheque payable to “CSM Academy International Pte Ltd”; or by Telegraphic Transfer:
      • Account Name: CSM Academy International Pte Ltd
      • Company Address: 250 Sims Avenue #03-01 SPCS Building Singapore 387513
      • Account Number: 3183003044
      • Bank Name: United Overseas Bank Limited
      • Bank Address: Tanjong Pagar Blk 1 Tanjong Pagar Plaza #01-37/40 Singapore 082001
      • Bank Code: 7375
      • Branch Code: 009
    • Note:All documents must certified true copies of the original documents. If documents are not in English, official translations must be included.
      Please ensure that your application forms and documents reach us at least 2 months before course commencement.

Step 3 – Acceptance by the School
Upon receipt of your completed application, you will be notified of the outcome of your application within 2 weeks. Successful applicants will receive Letter of Acceptance via email and mail out the original copy to applicants.

Step 4: Offer Acceptance
If you decide to accept the offer, you will need to sign the Letter of Acceptance via email/post. Alternatively, you may also submit the documents to CSM Academy’s recruitment partner in your country.

Step 5: Application of Student Pass
Upon receipt of your signed Letter of Acceptance, CSM Academy will proceed to submit your Student’s Pass application via SOLAR+ to Singapore Immigration and Checkpoints Authority (ICA). You will know of the outcome within 1 – 2 months.

Step 6: Payment of Programme Fees
Once your Student Pass application is approved-in-principle by ICA, you will be required to bring the original certificates for verification and to sign the student contract and follow by course fee payment. Do contact our Student & Industry Outreach Executive if you require student services on arrival such as airport pick-up, accommodation, medical check-up and more.

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