As a trusted education provider, CSM Academy has a fair and reasonable refund policy for any payment made. We have a close-loop feedback and complaint management system to gather, address all feedback and complaints.
Some of the service standards we uphold include:
Service Quality Targets
| Type of Requests / Services | Response Time |
|---|---|
| Refund Policy | The refunds made will be within seven (7) working days after notifying the student. |
| Feedback & Complaint Resolution | To be resolved within 21 working days. |
| Release of exam results | To be released not more than 3 months from date of exam. |
| Appeal result | Within four weeks (for in-house courses) and not later than eight weeks (for courses administered by partner organisation) from the date of appeal. |
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It's Never too Late to Care
Do you have elderly at home that needs extra care? Are you interested in volunteering/working in the healthcare industry?
Do not worry because CSM Academy International is here to provide you with our WSQ course - Certificate in Therapy Services in order for you to enter the healthcare industry or to take good care of your family members that needed extra care.
For more information, contact us at +65 629 629 62 or email us at csmsupport@csmacademy.edu.sg.
#certificateintherapyservices #wsq #wsqsingapore #workfare #wda #healthcare #nursing #elderlycare #parkinsons #alzheimer #elderly #wsqcourse #agedcare #therapy #physiotherapy #therapyaideDundee Moves Up To 4th In The National Student Survey
Hi all, our partnership university for our BSc Nursing & Health (Top Up) has been ranked 4th among the UK universities for overall student satisfaction in the 2019 National Student Survey (NSS).
Also, the overall satisfaction of the University has increased from 88% in 2018 to 90% in 2019 which is well above the sector average of 84%.
The results prove that University of Dundee is always ensuring that their students receive sufficient guidance and help throughout their learning journey.
For your information, our upcoming intake is on September. If you are a Singapore Registered Nurse who is considering to upgrade yourself with a Nursing Degree, give us a call now at +65 629 629 62 or email us at csmsupport@csmacademy.edu.sg. 🤩
#dundee #uod #universityofdundee #skillsfuture #nursing #singaporenursing #singaporenursingdegree #csmacademy #worldtopuniversity #snb #singaporenursingboard #sna #nursingdegree #nursingdegreetopup #csmacademyinternational #nursingsingapore
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