As a trusted education provider, CSM Academy has a fair and reasonable refund policy for any payment made. We have a close-loop feedback and complaint management system to gather, address all feedback and complaints.
Some of the service standards we uphold include:
Service Quality Targets
| Type of Requests / Services | Response Time |
|---|---|
| Refund Policy | The refunds made will be within seven (7) working days after notifying the student. |
| Feedback & Complaint Resolution | To be resolved within 21 working days. |
| Release of exam results | To be released not more than 3 months from date of exam. |
| Appeal result | Within four weeks (for in-house courses) and not later than eight weeks (for courses administered by partner organisation) from the date of appeal. |
FACEBOOK UPDATES
Interested in healthcare science but not sure where to start? Click on the link below for more information on our upcoming course preview for the Clinical Research course!
www.eventbrite.sg/e/up-to-95-funding-course-preview-an-introduction-to-clinical-research-tickets-...
See you there! 🤩Interested in joining the healthcare industry? Looking for an opportunity to extend your educational qualifications?
CSM Academy developed and delivers Aged Care, Therapy Services, Biomedical Science and we are currently partnering with a UK University to deliver their BSc Nursing & Health, MSc Clinical Research and MSc Healthcare Management Singapore.
Please feel free to visit us at our booth, F09:
Venue: Suntec City Convention Centre, Hall 405 - 406.
Date: 16 - 17 March 2019 (Sat & Sun)
Time: 10am to 6pm
See you there!
#healthcare #nursing #registerednurse #CSM #UOD #CTS #CRA #WSQ #bachelorofnursing #career #jobfair
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