As a trusted education provider, CSM Academy has a fair and reasonable refund policy for any payment made. We have a close-loop feedback and complaint management system to gather, address all feedback and complaints.
Some of the service standards we uphold include:
Service Quality Targets
| Type of Requests / Services | Response Time |
|---|---|
| Refund Policy | The refunds made will be within seven (7) working days after notifying the student. |
| Feedback & Complaint Resolution | To be resolved within 21 working days. |
| Release of exam results | To be released not more than 3 months from date of exam. |
| Appeal result | Within four weeks (for in-house courses) and not later than eight weeks (for courses administered by partner organisation) from the date of appeal. |
FACEBOOK UPDATES
Prof Lynn Kilbride, Dean of School of Nursing & Health at University of Dundee will be in Singapore for an exclusive talk.
For more information or registration, you can visit csmacademy.edu.sg/event/nursing-health-course-preview/
See you all soon!"These women were the backbone of the hospital, and indeed the war effort, providing much needed treatment to the wounded, but also acting as a comfort to house soldiers traumatised by the horrors of war" - Andrew Hann, lead properties historian for English Heritage
Rare colour photos of 'forgotten' First World War nurses released in attempt to trace identities
independent.co.uk
Historians bid to find relatives of hero staff who treated injured servicemen at Wrest Park
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