As a trusted education provider, CSM Academy has a fair and reasonable refund policy for any payment made. We have a close-loop feedback and complaint management system to gather, address all feedback and complaints.
Some of the service standards we uphold include:
Service Quality Targets
| Type of Requests / Services | Response Time |
|---|---|
| Refund Policy | The refunds made will be within seven (7) working days after notifying the student. |
| Feedback & Complaint Resolution | To be resolved within 21 working days. |
| Release of exam results | To be released not more than 3 months from date of exam. |
| Appeal result | Within four weeks (for in-house courses) and not later than eight weeks (for courses administered by partner organisation) from the date of appeal. |
FACEBOOK UPDATES
BSc Nursing & Health Course Preview on the 29th Nov, 6.30pm!
CSM Academy International partnered with the University of Dundee to deliver Bachelor Science in Nursing & Health in Singapore.
Come and understand how it can help the Registered Nurses to advance their Nursing Career with the BSc in Nursing & Health!
For more information:
csmacademy.edu.sg/course/bachelor-of-science-nursing-and-health-in-singapore/WSQ Certificate funded up to 95%.
Ever thought about switching career into the healthcare sector? This Certificate will be able to help you build the base for you to enter the healthcare sector.
Come and take a look at the course preview!(WSQ)Certificate in Therapy Services, upto 95% funded
eventbrite.sg
- Provide the opportunity to people already working in or wishing to enter the healthcare industry - WSQ Certificate (Statement of Attainment) will be given after each successful module completion - Gain skills and become a caregiver to the family or society "It is also appropriate for any professio...
Academic Partners
Certifications and Accreditations
