As a trusted education provider, CSM Academy has a fair and reasonable refund policy for any payment made. We have a close-loop feedback and complaint management system to gather, address all feedback and complaints.
Some of the service standards we uphold include:
Service Quality Targets
| Type of Requests / Services | Response Time |
|---|---|
| Refund Policy | The refunds made will be within seven (7) working days after notifying the student. |
| Feedback & Complaint Resolution | To be resolved within 21 working days. |
| Release of exam results | To be released not more than 3 months from date of exam. |
| Appeal result | Within four weeks (for in-house courses) and not later than eight weeks (for courses administered by partner organisation) from the date of appeal. |
FACEBOOK UPDATES
The lecturer for our nursing degree has flown in from the UK to conduct the intensive lecture recently. If you are interested in extending your educational qualifications as a registered nurse in Singapore, hurry and apply for the upcoming intake on September!
For more information, visit us at csmacademy.edu.sg/ or give us a call at +65 29 629 62.
#nursingdegree #registerednurse #singaporenursingdegree #snb #singaporenursingboard #dundee #universityofdundee #parttimenursingdegree #nursingdegreesingapore #csmacademy #csm #uod #singaporeregisterednurseLAST CALL for registration for our BSc Nursing & Healthcare Degree Scholarship!
Apply now for our May Intake and meet our lecturer from the University of Dundee! Please hurry while the vacancies are filling up fast! For more information, visit us at:
csmacademy.edu.sg/
#nursing #registerednurse #registerednursesingapore #singaporenurse #nursingdegree #parttimenursingdegree #parttmenursing #bscnursing #universityofdundee #dundee #scotland #uk #nursingdegreefromuk #csmacademy #csm #staffnurse #snb #singaporenursingboard
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