Master English and speak convincingly
COURSE INFORMATION
If you are working, you will invariably have to provide customer service in one way or another regardless of your industry or job nature. Certificate in Service English is helpful to coordinate with every customer.
If you are schooling, you too will need to equip yourself with Service Skills to prepare for your working life and in your daily interaction with people you meet. And to be able to do both of the above, being proficient in your English language is naturally required in your interaction with friends, communication with your customers, etc.
Full Time
4 months
Intake Schedules
January, April, July, October
Course Commencement
Minimum of 15 registered students to commence.
Students will be informed two weeks before the start of class.
The course is delivered face-to-face, in classroom mode.
Formative and Summative Assessments
Note: Students need to meet the attendance requirement^ to be eligible for the primary examination papers. In case students fail the main examination paper of a particular module, they are allowed to sit for “one.” supplementary assessment with payment of the appropriate fee*. Students are to re-take the module, shall they fail the additional assessment.
Modules are independent of each other.
* Refer to the Miscellaneous Fees
Students must complete and pass all units to be awarded the Certificate in Service English.
- Communicate clearly
- Avoid common mistakes in pronunciation
- Give skillful presentations
- Use PowerPoint correctly
- Construct correct sentences
- Undo common grammar mistakes
- Increase your vocabulary
- Play games to improve your grammar
- Read a text quickly
- Pick out the main points
- Summarize
- Understand & explain statistics
- Learn formal writing for academic purposes
- Write good introductions & conclusions
- Paraphrase
- Cite references accurately
Upon completion of this course, you can work as:
- Customer Service Representative
- Call Center Agent
- Hotel Front Desk
- Flight Attendant (Speaking/Communication skills)
- Travel Agent
- Any job that requires front-desk or talking to customers/clients
Obtained at least a C6 at Secondary II Levels in any three subjects or equivalent
English Requirements
A pre-intermediate level English or at least a C6 at Secondary II level English
Local Students
International Students
Application Fees
Application Fees are non-refundable and non-transferable.
$50
$600
Course Fees Per Module
The fees required for each module.
Full Course Fees
The full fees for Modules
$4,000
$4,000
- Above amounts are in Singapore Dollars, and are exclusive of GST.
- Application Fees refer to the price that the student pays the school for the sole purpose of processing the application and admission requirements.
- Local Student refers to Singaporean Citizens, Permanent Residents, Employment Pass or Dependant Pass Holders.
- For course fee refunds policy, please refer to the Student Handbook.
Application Fees
Application Fees are non-refundable and non-transferable.
Local Students
$50
International Students
$600
Course Fees Per Module
The fees required for each module.
Local Students
International Students
Full Course Fees
The full fees for Modules
Local Students
$4,000
International Students
$4,000
- Above prices are in Singapore Dollars, and the amounts are before GST.
- Local student refers to Singaporeans, Permanent Residents, Employment Pass or Dependant Pass Holders.
Insurance Fees
- Under Edutrust Certificate Scheme stipulated by Committee for Private Education (CPE), the student’s fee must be protected.
- Serves to protect students’ paid fees.
- Subject to prevailing market rate
Medical Insurance Fee
- Subject to prevailing market rate
- Local and International Students are to purchase medical insurance valid throughout their course of studies with CSM Academy International.
- Local Students (Singaporeans, Permanent Residents & Non-student’s Pass Holders) may opt-out of this scheme if they can provide proof of adequate medical insurance coverage in Singapore.
SkillsFuture Credit Information
- Submit SkillsFuture claim 60 days before commencement of the programme, or at the start of the course (w.e.f 21 April 2017). According to SkillsFuture SG, this window period is sufficient for individuals to make claims to facilitate earlier programme registration.
- Inform the Programme Consultant on the usage of SkillsFuture Credit and advise the appropriate amount to be offset against the qualifying programme fees.
- Submit the claim via the SkillsFuture Credit Portal for the appropriate amount to be paid to CSM Academy International for your registered programme.
For more information, please visit
http://www.skillsfuture.gov.sg/credit.
Payments
- All Payments of fees are in Singapore Dollars.
- Amounts presented above are exclusive of Goods and Services Tax (GST)
Payment Methods
Cheque
Telegraphic Transfer
NETS
PayNow
To begin your application process, please click the Apply Now! button below, or find the application form found on this page.
Documents
Please prepare screenshots, scans, or digital copies of your personal documents as they may be required to be uploaded to the application form, such as your NRIC, Working Pass, Student Pass, Passport, Diploma, Certificate or Transcript of Records (where they apply), etc.
Application Fees
Your application fee for this course must be paid prior to submission of the form. Payment details will appear as you go through with the application form. Application Fees are non-refundable.
After Submission
A representative from CSM Academy International will contact you shortly after submission to assist you further into the application process.
