Behind every happy guest is an experience worth remembering.
The current globalization enhanced by rapid advancements in Technologies – enabling easier reach of overseas destinations with a lower price – results in the overall increase in the Certificate in Hospitality Services program was developed based on the result of an informal market survey undertaken by the CSM Academy International to provide local and international students with the necessary academic knowledge of subjects in the Hospitality industry. Therefore enabling students to embark on a career in the Hospitality Industry.
Successful completion of the Certificate in Hospitality Services leads to a Diploma and then an Advanced Diploma in Tourism and Hospitality Management to further acquire the knowledge and skills for specific roles in Tourism and Hospitality.
COURSE INFORMATION
Part Time
4 months
3 Hours a Day / 3 Days a Week
Full Time
3 months
3 Hours a Day / 3 Days a Week
Intake Schedules
January, April, July, October
Course Commencement
Minimum of 15 registered students to commence.
Students will be informed two weeks before the start of class.
The course is delivered face-to-face in classroom mode.
Assignments, assessment tasks and report
Note: In case of failure of a module, the student is allowed to take up to
One supplementary assessment with payment of the appropriate fee. Modules are independent of each other.
To graduate, a student must pass all the modules end examinations and complete 6-month industrial attachment in order to be awarded the Diploma or Advanced Diploma in Tourism and Hospitality Management conferred by CSM Academy International.
Food & Beverage Operations
This module seeks to equip the students to recognize the various types of food products available on the market, its uses and storage.
Some of the aspects discussed are the different food types, menus and service styles.
It also looks at the importance of correct food handling procedures and personal hygiene. This module also gives an introduction to beverage service. It looks at the history and characteristics of the various types of alcoholic and non-alcoholic beverages.
This module looks at the various service styles available, the use of common bar equipment and tools and finally the procedures to mix and serve the different types of beverages.
In addition, it looks at stock control issues associated with the hospitality industry. The student will gain practical experience in our training facilities.
Customer Services
In this module, students will learn the basic skills and knowledge required to manage customer service quality in the workplace within the hospitality context. It focuses on the need to develop pro-active approaches to service quality issues with some strategic focus
Housekeeping Operations
This unit deals with the skills and knowledge required to provide a range of general housekeeping services to guests. This module enhances the skills and knowledge required by housekeeping attendants to prepare rooms for guests in a commercial accommodation establishment.
It deals with the skills and knowledge required to work in an on-premises’ laundry in a commercial accommodation establishment.
Enhancing the skills and knowledge required to provide specialist valet/butler services in a commercial accommodation establishment. This role would generally be undertaken by experienced staff members with sound organisational and interpersonal skills.
This module deals with the skills and knowledge required to receive and store items in a range of tourism and hospitality enterprises. It deals with the skills and knowledge required to control and order stock in a range of tourism and hospitality enterprises.
This role is generally carried out by supervisors and team leaders. It deals with the skills and knowledge required to follow key hygiene procedures which apply in hospitality and tourism enterprises.
Employment opportunities include a variety of posts in a range of hotels, resorts, tour agencies, and eco-tourism sites.
Internship/Industrial Attachment (Over the period of 6 months)
- Obtained at least a C6 at GCE N-levels in any subjects or equivalent.
- NITEC in any disciplines
English requirement
- At least a C6 at GCE N level or Academic IELTS 4.5 or equivalent.
Local Students
International Students
Application Fees
Application Fees are non-refundable and non-transferable.
$50
$600
Course Fees Per Module
The fees required for each module.
$1,500
$2,000
Full Course Fees
The full fees for 3 Modules
$4,500
$6,000
- Above amounts are in Singapore Dollars, and are exclusive of GST.
- Application Fees refer to the price that the student pays the school for the sole purpose of processing the application and admission requirements.
- Local Student refers to Singaporean Citizens, Permanent Residents, Employment Pass or Dependant Pass Holders.
- For course fee refunds policy, please refer to the Student Handbook.
Application Fees
Application Fees are non-refundable and non-transferable.
Local Students
$50
International Students
$600
Course Fees Per Module
The fees required for each module.
Local Students
$1,500
International Students
$2,000
Full Course Fees
The full fees for 3 Modules
Local Students
$4,500
International Students
$6,000
- Above prices are in Singapore Dollars, and the amounts are before GST.
- Local student refers to Singaporeans, Permanent Residents, Employment Pass or Dependant Pass Holders.
Insurance Fees
- Under Edutrust Certificate Scheme stipulated by Committee for Private Education (CPE), the student’s fee must be protected.
- Serves to protect students’ paid fees.
- Subject to prevailing market rate
Medical Insurance Fee
- Subject to prevailing market rate
- Local and International Students are to purchase medical insurance valid throughout their course of studies with CSM Academy International.
- Local Students (Singaporeans, Permanent Residents & Non-student’s Pass Holders) may opt-out of this scheme if they can provide proof of adequate medical insurance coverage in Singapore.
Payments
- All Payments of fees are in Singapore Dollars.
- Amounts presented above are exclusive of Goods and Services Tax (GST)
Payment Methods
Cheque
Telegraphic Transfer
NETS
PayNow
To begin your application process, please click the Apply Now! button below, or find the application form found on this page.
Documents
Please prepare screenshots, scans, or digital copies of your personal documents as they may be required to be uploaded to the application form, such as your NRIC, Working Pass, Student Pass, Passport, Diploma, Certificate or Transcript of Records (where they apply), etc.
Application Fees
Your application fee for this course must be paid prior to submission of the form. Payment details will appear as you go through with the application form. Application Fees are non-refundable.
After Submission
A representative from CSM Academy International will contact you shortly after submission to assist you further into the application process.
