CSM Academy Malaysia
Shaping Future Healthcare Professionals Across Singapore & Malaysia
Established over two decades ago, CSM Academy International is an established & trusted education provider specialising in Service Management programmes, with a strong core focus on Science and Healthcare Services. We are committed to developing skilled, competent, and industry-ready professionals who can thrive in today’s evolving healthcare landscape.
Expanding Healthcare Education to Malaysia
Building on our strong foundation in Singapore, CSM Academy is now expanding to Malaysia with the opening of our Johor Bahru campus in February 2026, bringing internationally benchmarked healthcare education closer to home for Malaysian students.
Through our Malaysia campus, students gain access to structured healthcare programmes, short courses, and professional pathways that support:
· Skills upgrading for existing healthcare and caregiving professionals
· Career conversion into healthcare and allied health services
· Academic progression towards diplomas and degrees in healthcare fields
Our programmes are designed to be practical, industry-aligned, and relevant to regional healthcare needs, enabling Malaysian learners to enhance their employability, confidence, and professional competence.
Value-Added Pathways for Lifelong Learning
At CSM Academy, we believe in lifelong learning and continuous professional development. Malaysian students benefit from:
· Exposure to Singapore-recognised education standards
· Hands-on training guided by experienced healthcare educators
· Clear progression pathways for further study and career advancement
· Skills that are transferable across healthcare settings locally and regionally
By bridging academic excellence with real-world application, CSM Academy empowers healthcare learners in Malaysia to upgrade their skills, advance their careers, and make a meaningful impact in healthcare services.
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COURSES Available at CSM Academy Malaysia
Phlebotomy Course
Our Phlebotomy course equips learners with the essential skills and confidence to perform safe, accurate and professional blood collection. Through hands-on practice and guided instruction, participants learn proper venipuncture techniques, infection control, patient communication, and specimen handling. Whether you’re entering the healthcare sector or upgrading your clinical competencies, phlebotomy training provides a strong foundation for roles in clinics, hospitals, laboratories, and community care settings.
Duration: 03 Days | Course Fee: RM 1890
Delivery: In-Person, Instructor-Led
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Caregiver Course
Our Caregiver Course provides learners with the practical skills and knowledge needed to support the daily needs, safety, and wellbeing of elderly individuals and persons with care needs. Participants learn essential caregiving techniques, including personal care, mobility assistance, communication, infection control, and managing common age-related conditions. Whether you’re caring for a loved one or pursuing a role in the care sector, this training builds confidence and prepares you to deliver compassionate, competent, and dignified care.
Duration: 05 Days | Course Fee: RM 900
Delivery: In-Person, Instructor-Led
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Clinic Assistant Certification Series
Certificate in Clinic Operations & Support (Level 1)
This certification equips learners with the essential skills to ensure smooth, efficient, and patient-centred clinic operations. Participants gain practical knowledge in appointment management, patient registration, medical record handling, claims processing, and basic clinical support. This course is ideal for individuals entering primary care settings or upskilling within the healthcare sector, providing a strong foundation to contribute confidently to daily clinic workflows.
Duration: 03 Days | Course Fee: RM 1800
Delivery: In-Person, Instructor-Led
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Certificate in Patient Engagement & Health Promotion (Level 2)
This certification prepares learners to support patients in making informed, empowered decisions about their health. Participants develop practical skills in effective communication, counselling techniques, behaviour change strategies and delivering health education. Ideal for those in healthcare or community settings, this course builds confidence in guiding patients toward healthier lifestyles and fostering a more proactive, engaged approach to personal wellbeing.
Duration: 04 Days | Course Fee: RM 2500
Delivery: In-Person, Instructor-Led
Download Brochure here.
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Certificate in Clinic Management & Leadership (Level 3)
This certification equips learners with the essential skills to oversee daily clinic operations while leading teams with clarity and confidence. Participants learn key competencies in workflow planning, staff supervision, service quality, compliance, and performance management. Designed for current or aspiring clinic supervisors, this course builds the leadership capabilities needed to run a high-performing, patient-centred healthcare environment
Duration: 02 Days | Course Fee: RM 1200
Delivery: In-Person, Instructor-Led
Download Brochure here.
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Diploma in Healthcare Services Management
CSM Academy’s Diploma in Healthcare Services Management equips learners with the essential knowledge and
skills to support, coordinate, and lead within Singapore’s healthcare environment. The programme covers key
foundations in health, wellness, and psychology, alongside community and social care, giving students strong
understanding of patient needs and the social factors that shape wellbeing.
Learners gain practical insights into healthcare systems and operations, including how AI enhances workflow
efficiency, data analysis, and service delivery. Modules in critical thinking and problem-solving strengthen
decision-making for real-world challenges, while life skills for healthcare management build communication,
leadership, resilience, and emotional intelligence.
The diploma also develops competency in healthcare finance, enabling learners to understand budgeting,
insurance systems, and financial sustainability. With health ethics and law, students learn to navigate patient
rights, legal obligations, and ethical considerations within Singapore’s healthcare framework. Training in service
quality and professional etiquette reinforces patient-centred care and high standards of professionalism.
Overall, this diploma prepares graduates to excel in operational, administrative, and supervisory roles,
contributing to effective, efficient, and compassionate healthcare services.
Key Learning Modules:
- Health Wellness and Psychology
- Community and Social Care
- Healthcare Systems & Operations
- Critical Thinking and Problem-Solving Skills
- Life Skills for Health services management
- Healthcare Finance
- Health Ethics and Law
- Service Quality and Professional Etiquette
Duration: 8 Modules
Full time 08 months
Course Fee: RM 32,000
(incl. English supplementary course worth RM 188)
All Modules are held face-to-face in CSM Academy Malaysia Campus (All Instructor-led)
Download Brochure here.
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Diploma in Individual Support (Aging & Disability)
CSM Academy’s Diploma in Individual Support (Aging & Disability) prepares learners to provide compassionate,
person-centred care to older adults and individuals living with disabilities. This programme equips participants
with essential skills in daily caregiving, mobility assistance, communication, behavioural support, and understanding age-related and disability-specific needs. Through a blend of theoretical learning and hands-on practice, learners gain the confidence to enhance the wellbeing, independence, and dignity of those they support. Ideal for aspiring caregivers, care professionals, or anyone looking to build a meaningful career in community, residential, or home-based care settings, this diploma forms a strong foundation for long-term roles in the care sector.
Key Information:
Comprehensive Curriculum:
Master 16 specialised units that focus on aging, disability, ethics, and
person-centred care.
Flexible Learning (05 months):
Complete the course through a 5-month asynchronous programme,
complemented by hands-on practical sessions to ensure job readiness.
Empathy-Focused Care:
Develop the ability to provide daily assistance, emotional support, and
foster independence, promoting a higher quality of life.
Hands-On Training (01 month):
Practical learning sessions in simulated environments prepare you for
real-world caregiving scenarios.
Global Standards:
The curriculum mirrors Australia’s Certificate III in Individual Support,
aligning with international best practices.
Duration: 15 Online Modules
Full time 06 months
Course Fee: RM 16,800
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Graduate Certificate in Mental Health
by Edith Cowan University
Course Overview and who should apply
The Graduate Certificate in Mental Health is crafted for individuals committed to promoting mental health and eager to deepen their understanding on mental health assessment and intervention strategies across a range of health settings.
This program is well-suited for recent graduates aspiring to specialise in mental health, professionals in allied fields such as social work aiming to elevate their competencies, or individuals considering a career shift towards roles centered on mental health support and care. It offers comprehensive training to empower social allied workers and human resources professionals in making a meaningful impact in mental health care.
Course Modules & Synopsis
- Contemporary Issues in Mental Health
This unit advances the student’s knowledge of mental health theory and practice. Aspects of mental health care including psychopathology, treatment modalities, models of care, medico-legal issues in care and changing trends in the provision of care in the mental health setting will be explored. Students will be expected to be self-directed in examining issues relating to clinical practice in the mental health service context.
- Assessment in Mental Health
This module equips participants with critical skills for the initial engagement with individuals experiencing acute mental health crises. As often the first point of contact, professionals across various sectors—not just mental health specialists—need to perform accurate and timely assessments. This skill is essential for identifying the needs of individuals who may be in unstable conditions.
The course will explore diverse approaches to mental health assessment applicable in both community and inpatient settings. These methods are designed to be responsive to the broader community as well as to the specific needs of mental health consumers and their families. Participants will learn about a variety of interventions and how to recognize signs of relapse in clients, enhancing their ability to contribute effectively in multiple settings, including healthcare, HR, educational institutions, and corporate environments.
- Community Mental Health
This unit explores the issues that are significant in contemporary community mental health practice. Students will focus on the concept of case management and recovery in relation to individuals, groups and communities as well as on the essential practice skills for community mental health practitioners. The use of instruments for mental health assessment will be explored. Students will also explore family-based approaches, the role of consumers and their family in supported decision-making and stakeholder collaboration.
COURSE DURATION
Full time: 6 months
Part time: 12 months
Note:
The duration of 6 months/12months for full-time/part-time respectively includes interim term breaks, exam periods, and a dedicated re-assessment week, actual study period is only 13 weeks for full-time and 26 weeks for part-time.
DELIVERY MODE
Blended learning:
Online learning – Students will engage in learning experiences via ECU’s Learning Management System as well as additional ECU learning technologies.
Face-to-face intensive lectures (Held in Singapore) – Each module will have 2 days of intensive lectures at the beginning of the semester. 100% of all Lecturers are from the University. Each module will have 5 evenings of 2 to 2.5 hours tutorials spread over the entire semester.
COURSE ENTRY REQUIREMENT
Academic Admission Requirements:
- All applicants are required to have a Bachelor degree in a health, counselling, social work, occupational therapy, nursing, midwifery
- OR psychology related area;
- OR equivalent prior learning including relevant professional working experience (at least five years in mental health setting)
English Language Requirement:
English competency requirements may be satisfied through completion of one of the following:
- Bachelor degree from a country specified on the English Proficiency Bands page
- IELTS Academic Overall band minimum score of 6.5 (no individual band less than 6.0);
*Total Course fee:
Application Fee (Non-Refundable and non-transferrable)
For local students: SGD 300
For international students: SGD 600
Course Fee
SGD 2,450 per module totalling SGD 7,350 for entire course.
*All fees above are before GST & Fee Protection Scheme.
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Contact CSM Academy Malaysia
Address
148, 148A and 148B, Jalan Sentral 1, Taman Nusa Sentral, 79100 Nusajaya, Johor 79100 Johor Bahru, Malaysia
Email
arina@csmacademy.edu.sg
Recruitment Agent Enquiry
allan@csmacademy.edu.sg
Mobile
+60 17-840 8366 (via WhatsApp)
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